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Delivery

Overview

Most companies that deliver goods to their customers have no or very limited visibility into their operations. For instance, no one knows where the goods are, who is delivering them, when are they expected to reach the customer, whether the goods have been delivered to the customer or not. Timely and accurate deliveries are critical for profitability and customer satisfaction. EFFORT’s Delivery Management solution helps companies to effectively manage the delivery operations, with automatic least cost routing, upto the minute automatic field updates, and proofs of delivery. EFFORT lets companies deliver more delight.

Delivery
Delivery
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Process
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Manager creates and allocates the delivery job to the delivery executive.

Manager creates and allocates the delivery job to the delivery executive.
Mobile app automatically downloads delivery details.

Mobile app automatically downloads delivery details.

Delivery executive visits the customer location, delivers the goods.

Delivery executive visits the customer location, delivers the goods.
Delivery executive captures proofs of delivery and marks the job as complete.

Delivery executive captures proofs of delivery and marks the job as complete.

Manager gets near real time update about the field employees delivery.

Manager gets near real time update about the field employees delivery.
Field employee downloads the app Android, Apple, Windows

Manager creates and allocates the delivery job to the delivery executive.

App automatically gets all the information required for offline use.

Mobile app automatically downloads delivery details.

Employee performs activities based on the information available on his device.

Delivery executive visits the customer location, delivers the goods.

App geo tags and time stamps the information captured from the field employee.

Delivery executive captures proofs of delivery and marks the job as complete.

App automatically uploads all the information back to the cloud whenever the network is available.

Manager gets near real time update about the field employees delivery.

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Increase in timely deliveries

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Increase in deliveries per executive

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Increase in customer satisfaction

Benefits

Great cost reduction

Improved visibility for informed decision making and complete visibility into your field operations.

Near real time tracking of field force with location based notifications

Improved field force efficiency

Minimizing time wastage

Features

Automatic update of stocks

Business flow to ensure delivery happens on the scheduled time

Dashboard to know the field activities as they happen

Color coding of the activities status for better field control

Live feed of field location updates happens to the manager/back office

Customer feedback captured (in text, audio, and video) at the end of the delivery

Proof of delivery as signature, photo, and video at the end of deliver

Features