TRY IT FOR FREE Sign in

Work Order Management Software

Overview

Getting an end-to-end visibility and progress of every Work order or sales order management is challenging. Enabling the Field user with all the initial information provided by the customer enable to resolve issues faster. Reporting back updates about work done immediately from the customer location helps managers to easily access employee performance and also take corrective measures if the work gets delayed. EFFORTPlus work order management software help the Field Executives to have all the information and also provides steps to be followed to complete the work on time and update it back to the Manager.

work order management software
work order management software
PREVIOUS NEXT
Process
arrow
arrow
arrow
arrow
arrow

Manager/Back office creates and assigns the work.

Manager/Back office creates and assigns the work.
Field employee gets work orders on the mobile.

Field employee gets work orders on the mobile.

Visits the customer.

Visits the customer.
Performs the activity.

Performs the activity.

Updates the activity details including photos, signature, parts used etc.

Updates the activity details including photos, signature, parts used etc.
Manager monitors TAT and compliance of work performed.

Manager monitors TAT and compliance of work performed.

Field employee downloads the app Android, Apple, Windows

Manager/Back office creates and assigns the work.

App automatically gets all the information required for offline use.

Field employee gets work orders on the mobile.

Employee performs activities based on the information available on his device.

Visits the customer.

App geo tags and time stamps the information captured from the field employee.

Performs the activity.

App automatically uploads all the information back to the cloud whenever the network is available.

Updates the activity details including photos, signature, parts used etc.

App automatically uploads all the information back to the cloud whenever the network is available.

Manager monitors TAT and compliance of work performed.

0%

In Improve TAT

0%

Customer Satisfaction

0%

Adherence to SLA

Benefits

Always be connected with Mobile work force

Near real time updates of accomplished works

Improved TAT

Great customer satisfaction

Compliance to SLA

Improved control on the visibility and restriction

Features

Visibility of mobile workforce with Location based monitoring

Real-time alerts and reminders of work that tobe completed

Web and mobile interface for Field users to view and update work orders

Work Process configuration and management

Operational reports to understand performance

Easily integrate 3rd party solutions into your work order management

Capture all the data required to close the work order including images, Videos and Signature

Location based or Time based Sorting of Work orders

Efficient task allocation and color coding of task status on mobile devices

Features