Field Force Intelligence · Workflow Automation

Direct the field. Prove what happened. Decide what happens next.

No-code and low-code workflow automation for field operations. Spoors gives field teams a single platform to plan the day's work, capture verified proof of what happened on the ground, and act on it the same day.

  • Geo-verified proof attached to every field activity
  • Trusted by 150+ enterprises

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Trusted by 150+ enterprises

L&T Financial Services
Mahindra Finance
SIEMENS
TATA STEEL
L&T Financial Services
Mahindra Finance
SIEMENS
TATA STEEL
L&T Financial Services
Mahindra Finance
SIEMENS
TATA STEEL
L&T Financial Services
Mahindra Finance
SIEMENS
TATA STEEL
The blind spot

Every process inside your building leaves a record. The moment work moves into the field, that record gets later, thinner and harder to verify.

Inside the office
ApprovalLogged
InvoiceLogged
TicketLogged
Ground truth
Out in the field
Visit noteOn paper
PhotoIn a chat
ExceptionUnverified

Field data arrives late, after the moment to act has passed

Updates are difficult to verify

Exceptions are difficult to audit after the fact

Leadership lacks timely visibility into what actually happened

The real gap isn't software. It's ground truth.

Field Force Intelligence

Managing movement is not the same as knowing what happened. Visibility tells you where your team went. Proof tells you what they did, when, and whether it can be verified. Spoors is built for that second layer.

No-code and low-code workflow automation for field operations, built around one connected operating model.

Layer 01

DIRECT

Tell the field what to do.

Layer 02

PROVE

Capture what actually happened.

Layer 03

DECIDE

Turn proof into the next decision.

Three layers, in that order. Each one works because the one before it is reliable.
Direct

Build the day before it starts. Plan beats and routes, and assign tasks across employees, vendors and contractors from one console. The field sees exactly what is expected. You see exactly what was assigned to whom.

  • Day and beat plans
  • Route optimisation
  • Task assignment
Spoors · Dispatch console
Spoors dispatch console showing the day's service jobs scheduled across technicians on a timeline, colour coded by status
Spoors mobile app showing a technician's assigned jobs for today with customer, issue, location and remaining time
Prove

Activity data tells you a visit was logged. Evidence tells you the agent was at the customer's location, with the signed document, the site photos and the exception they raised attached to the record. One is a claim. The other holds up in an audit.

  • Forms
  • Photos and video
  • Signatures and documents
  • Geo-fenced verification
  • Timestamps
  • Complete audit trail
Spoors mobile service form linked to a ticket, with required fields and a site photo stamped with date, time and GPS location

“When compliance, a regulator or an internal auditor asks what happened at a specific location on a specific date, the answer is a record, not a reconstruction.”

Decide

Verified field data flows into live dashboards, exception alerts and reports. Not a monthly reconciliation. A picture of today, while today can still be changed.

Every number paired with a decision.

Live dashboards
Operational visibility
Active TriggersException and anomaly alerts
Reports
Spoors · Operations dashboardLive
Spoors operations dashboard showing pending, in progress, overdue and completed work, jobs with no progress, and where each job is waiting
Use cases

Spoors runs field operations across 10+ industries. These six are where the evidence trail matters most.

Banking, NBFC & Insurance

01

Field processes

  • Field collections and recovery
  • Loan audit
  • Post-disbursement verification

FMCG

02

Field processes

  • Beat plans
  • Outlet visits
  • Order capture
  • Merchandising evidence

Consumer Durables

03

Field processes

  • Service jobs
  • Installation
  • Trade visits
  • SLA tracking

Solar & Renewables

04

Field processes

  • Site inspections
  • Commissioning checks
  • O&M visits

Manufacturing

05

Field processes

  • Plant audits
  • Quality checks
  • Vendor inspections

Telecommunications

06

Field processes

  • Network site visits
  • Fault resolution
  • Infrastructure audits

150+

Enterprise Customers across BFSI, Manufacturing, Agriculture, Retail and more

50K

Active Users managing field operations on the Spoors platform daily

2Mn+

Daily Activities processed through Spoors workflows every single day

10+

Industry verticals served with purpose-adapted workflow solutions

60+

Pre-configured workflow templates ready to deploy from Day 1

10+

Countries where Spoors-powered field operations are running right now

Global Presence

Australia
Australia
Canada
Canada
Dubai
Dubai
Malaysia
Malaysia
Singapore
Singapore
South Africa
South Africa

❝

Spoors is an end-to-end automation solution for BD and Sales teams. It solves issues for the field force through a cloud-based, offline-enabled app. It is an addictive platform — very difficult to let go of once used. The support team is awesome.

Customer Experiences, MakeMyTrip Logo

Sudarshan Banerjee

Customer Experiences, MakeMyTrip

❝

LTFS is leveraging Spoors for critical processes like Collections and Field Audits. We transact massive volumes through the platform and rely heavily on it for key business functions. Very happy with the customer focus the top management provides.

CIO, LTFS Logo

Gaurav Sharma

CIO, LTFS

❝

We have been using Spoors for more than 6 years continuously. We would recommend Spoors to any organization that wants to improve field force productivity and grow their business.

 AGM-IT, Orientbell Logo

Jegatheeswaran Palsamy

AGM-IT, Orientbell

❝

Spoors is an end-to-end automation solution for BD and Sales teams. It solves issues for the field force through a cloud-based, offline-enabled app. It is an addictive platform — very difficult to let go of once used. The support team is awesome.

Customer Experiences, MakeMyTrip Logo

Sudarshan Banerjee

Customer Experiences, MakeMyTrip

❝

LTFS is leveraging Spoors for critical processes like Collections and Field Audits. We transact massive volumes through the platform and rely heavily on it for key business functions. Very happy with the customer focus the top management provides.

CIO, LTFS Logo

Gaurav Sharma

CIO, LTFS

❝

We have been using Spoors for more than 6 years continuously. We would recommend Spoors to any organization that wants to improve field force productivity and grow their business.

 AGM-IT, Orientbell Logo

Jegatheeswaran Palsamy

AGM-IT, Orientbell

❝

Spoors is an end-to-end automation solution for BD and Sales teams. It solves issues for the field force through a cloud-based, offline-enabled app. It is an addictive platform — very difficult to let go of once used. The support team is awesome.

Customer Experiences, MakeMyTrip Logo

Sudarshan Banerjee

Customer Experiences, MakeMyTrip

❝

LTFS is leveraging Spoors for critical processes like Collections and Field Audits. We transact massive volumes through the platform and rely heavily on it for key business functions. Very happy with the customer focus the top management provides.

CIO, LTFS Logo

Gaurav Sharma

CIO, LTFS

❝

We have been using Spoors for more than 6 years continuously. We would recommend Spoors to any organization that wants to improve field force productivity and grow their business.

 AGM-IT, Orientbell Logo

Jegatheeswaran Palsamy

AGM-IT, Orientbell

Start with one process

You do not need to commit to a platform rollout to find out whether this works.

01

Choose one process

Collections, field audit, service or distribution. The one costing the most right now.

02

Configure it on Spoors

Forms, rules and approvals configured with Spoors' no-code and low-code approach, starting from 60+ workflow templates. No release cycle.

03

Move one metric

Agree the number before you start. Cycle time, compliance rate, resolution time. Then measure it.

Spoors handles 2Mn+ daily activities across 150+ enterprises, including L&T, Mahindra Finance, Tata Steel and Siemens. L&T Financial Services runs collections and field audits on the platform at high volume.

Book a 30-minute demo. A Spoors expert will walk you through the platform configured for your industry, live, not a slide deck. Bring one process and we will start there.

Bring one process and we will start there.

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Trusted by 150+ enterprises

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