Completed Works are Still Visible in Overdue

This article helps you if the completed works are still visible in the Overdue section. Follow the below steps to resolve the issue.

  1. Log in to your EFFORT account.
  2. Navigate to Web App > Work Processes.
  3. Click the work process card on which you have the issue.
  4. Under Work Filters, click Reset and Apply the filter.
  5. Search for the completed works. Check whether the work is completed or not.
  6. If the work is completed, then suggest the user Initiate Full Sync. After Full Sync, the completed works will not appear in the overdue section.
  7. If the user is still facing the same issue, then contact our Support team.