Execute Service Request

To execute a service request in the Effort NXT Hotel App, follow the steps below:

  1. On your mobile device, open the Effort NXT mobile app.
  2. Tap the Actions Required section, or scroll down to the Service Request section and tap You need to do.
    execute service task 1

    execute service task 2
  3. View the list of service requests, which display details like Service Description and Time Remaining. Tap the desired service request to proceed.
    execute service task 3
  4. On the service request screen, tap Check-In.
    execute service task 4
  5. In the confirmation dialog, tap Check-In.
    execute service task 5
  6. Tap Perform Service under the Next Action section.
    execute service task 6
  7. Upload service-related photos, add remarks, and tap Save. Confirm the save in the dialog box by tapping Save again.
    execute service task 7

    execute service task 8
  8. In the next screen, tap Close Service under the Next Actions section.
    execute service task 9
  9. On the Close Service screen, enter the request completion time and tap Save.
    execute service task 10
  10. In the confirmation dialog, tap Save.
    execute service task 11
  11. After completing the service, tap Send Guest Feedback to External User under the Next Action section to send a feedback link to the guest.
    execute service task 12
  12. Check-out the service request to finalize the process.
    execute service task 13

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    Note:
    The service request will be marked as completed once the guest submits their feedback using the provided link, as shown below:
    view request assignement 6