Application Crash Issue

This article helps you if the mobile app getting crashed when the user is trying to access the Works module. You will see the error as EFFORT Plus keeps stopping.

Refer to the below screenshots for your reference.

In this scenario, you need to forward the debug info to the Spoors support team.

To forward the debug info, go to Settings > Send Debug Info.

Enter your email address, the reason and click on Send.

The user has faced this issue in the 6.0.4 version. Our internal team has fixed this issue and developed a new APK version 6.0.4b. The issue was resolved after updating the app with the new APK 6.0.4b version.

New APK link

https://drive.google.com/file/d/1a60YQCMyzwM7BoHlWM-etrUfoJ2U1wEf/view?usp=sharing