Unable to Upload Given Customers in the Attached Sheet

If you failed to upload the customers through the Import option, follow the below steps to resolve such failed uploads.

  1. Log in to the respective EFFORT account.
  2. Navigate to Web App > Customers.
  3. Click the Import button. You can see the failed uploads under the bottom of the import page.
  4. Now click the Link under the Invalid data Sheet column.
    An excel sheet gets downloaded. In that, you will find the reason for the unsuccessful upload.
  5. Open the downloaded excel sheet and go to the last column labeled as Errors. Under this column, you will find the reason for the unsuccessful upload.
  6. Clear the errors and upload again.
    Now the upload will be successful.