Create an Article

  1. Go to Web App > Knowledge Base.
    Click on the web app to view the Knowledge Base module.
  2. Click Create File button located on top right corner.

    The Create Article pop-up window appears.

  3. Enter a title for the article in the Title text box.
  4. Optional: Enter a description for the article in the Description/Message textbox.
  5. Click Choose File to select an article.
  6. Select the employee groups in the Available Groups section and click move or move all icon to move them to the Selected Groups section.
  7. Click Share This Article button.