Create An Article in Folder

  1. Go to Web App > Knowledge Base
    Click on the web app to view the Knowledge Base module.
  2. Click the folder name under the Title column.
  3. Click Create File button located on top right corner.

    The Create Article pop-up window appears.

  4. Enter a title for the article in the Title text box.
  5. Optional: Enter a description for the article in the Description/Message text box.
  6. Click Choose File to select an article.
  7. Select the employee groups in the Available Groups section and click move or move all icon to move them to the Selected Groups section.
  8. Click Share This Article.