View Knowledge Base Articles in the Mobile App

  1. Tap Knowledge Base on the Home screen.
  2. Tap an article which you want to view.
    Knowledge Base App Home Screen
    Tap folder name if you want to view the list of articles in the folder.
  3. Tap Request For Download button to download the article.
    Knowledge Base Article Details
  4. Wait until the download gets completed.
  5. Click View Document button to view the article.
    Knowledge Base Open Article