Create a New Folder in Folder

  1. Go to Web App > Knowledge Base
    Click moreoptionsicon on the web app to view the Knowledge Base module.
  2. Click the folder name under the Title column.
    Create An Articlein Folder 1
  3. Click Create Folder button.
    Createa New Folderin Folder 1

    The Create Folder pop-up window appears.

  4. Enter a title for the folder in the Folder name text box.
    Create Knowledge Base Folder Popup
  5. Select the employee groups in the Available Groups section and click move or move all icon to move them to the Selected Groups section.
  6. Click Add Folder.