Configure Auto Unassignment Criteria

To configure auto unassignment criteria, follow the steps below.

  1. Go to App Builder > Processes.

    The Processes page appears.

  2. Click the Activity Process card.
    Work Processes Page

    The Activity Process page appears.

  3. Click the required process card.
    Modify Action Process 1

    The selected <Work Process Name> Activities page appears.

  4. Scroll down to the Allocation And Scheduling section.
  5. Click the Manage Auto Unassignment Criteria card.
    Manage Auto Unassignment Criteria 1
  6. Click the Auto Form Fill icon under the Activities to define the criteria.
    Manage Auto Unassignment Criteria 2
  7. Click the Add Criteria button.
    Manage Auto Unassignment Criteria 3
  8. Click the Add Condition button to define condition.
    Manage Auto Unassignment Criteria 4
  9. Define the conditions as per your requirement.
    Manage Auto Unassignment Criteria 5
  10. Click Save.