Configure Work Reassignment Rule

This configuration is applicable only to the work pocesses that are created in the Action Process.
  1. Go to App Builder > Processes.

    The Processes page appears.

  2. Click the Activity Process card.
    Work Processes Page

    The Activity Process page appears.

  3. Click the required process card.
    Modify Action Process 1

    The <Work Process Name> Activities page appears.

  4. Click the Manage Flow card under the Work Process Essentials section.
    Edit Workflow 1

    The Manage Work flow for <Work Process Name> page appears.

  5. Click the Set Rule(s) button under the Conditional Work Reassignments column.
    Configure Work Reassignment Rule 1
  6. Click the Enable work reassignment checkbox.
    Configure Work Reassignment Rule 2
  7. Select an employee field from the dropdown.
    Configure Work Reassignment Rule 3
  8. Select the reassignment option as per your requirement.
    Configure Work Reassignment Rule 4
    If you set option to Always, the works are always assigned to the employee's manager.
  9. If you select the When the activity condition defined below is met option, click the Add Criteria button and define the condition.
    Configure Work Reassignment Rule 5
    Click the Add Criteria button again to define more than one condition.
  10. Click Save.
  11. Click Save Process Flow.